About Telestar

Perth-based since 2002, and still picking up the phone.

Telestar Marketing is a team of experienced Australian callers who do one thing well: start the conversations that grow our clients' businesses.

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The Telestar team

Our story

Two decades of conversations

2002
Established
Perth
Leederville, WA

Telestar Marketing was established in 2002 to solve a problem most businesses still have: the prospecting that everyone agrees matters is the first thing to slip when the week gets busy.

We started in real estate, working inside agency databases to generate appraisals and grow rent rolls. Over the years the same approach, genuine conversations by experienced people, proved just as effective for mortgage brokers, professional firms, trades, cleaning companies and manufacturers.

Led by Director Luana Martin, the team works from our office in Leederville, Perth. Every caller is Australian-based, and most have been with us for years. That continuity is why clients stay: the person calling their database this month is the same person who called it last year.

We've never been the biggest. We've aimed to be the team you'd trust with your own clients.

How we work

What we hold ourselves to

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Telestar team members in conversation

The human side

Real people, having real conversations.

There is no script read at speed and no offshore handoff. Our callers are experienced Australians who know how to listen, ask a good question and leave every contact feeling respected, whether or not they said yes.

Most of the team have been with Telestar for years. They know your market, your database and often your clients by name. When they call on your behalf, they sound like part of your business, because for all practical purposes they are.

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Luana Martin, Director

Leadership

Luana Martin

Director

Luana leads Telestar day to day and is still closely involved in every campaign: agreeing the brief, reviewing the calls and reading the reports before they go out to clients.

Her view hasn't changed since 2002: prospecting works when it's done consistently, by people who care about the outcome as much as the client does.

★★★★★
“A lot of experience and great communication. They have saved us hours of work, and have been reliable, punctual and professional.”
Dante Fomison Passmore · Google review

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